FAQ’S

STUDIO ETIQUETTE

We are so excited you are making time to move your body and ask that you respect the group setting by adhering to a few guidelines to keep things fun for ALL:

  • Arrive EARLY: Our doors open 15 minutes prior to class start time, we ask that you arrive early to allow for proper set up as we start class PROMPTLY at the designated time. Please note we do reserve the right to close the doors up to 2 minutes prior to start time to ensure the safety of our members and their belongings and that the start time is respected.

  • SMELL : In an environment where bodies are moving and we may come in close proximity with another member, perfumes can be amplified. We kindly ask you keep this in mind as well as perform regular hygiene practices since our facility cannot offer showers.

  • NO PHONE ZONE: You have committed to some YOU time, that selfie can wait! We believe being fully present in your sweat session creates more community connection as well as a more engaged mind-body experience. This means turning your smart watch notifications off as well as this can be extremely distracting during your class.

  • NOISE MAKING : We are known to like it LOUD in our classes! We encourage socializing both before and after class but ask that you respect the instructor and group setting by refraining from chatter and excessive exertion during the class to promote a respectful and pleasant environment for all. Special consideration for Yoga: the studio is a QUIET space before, during, and after class to maintain traditional practices.

  • PROP CARE: We ask that outdoor shoes do not make their way into our studio in order to maintain the integrity of our equipment and space. We provide baskets to carry your outdoor wear and keep in the safety of our space.

  • DOUBLING UP: We understand you want to maximize your time and membership but ask that you respect the other participants who are also partaking in the class. This means: if you are wanting to excuse yourself during the cool down to attend another class that you place yourself at the BACK of class to minimize disruption. We also ask that if you are looking to clean your yoga mat that you do so in the hall in this instance (again to minimize disruption among the rest of the class). We appreciate your enthusiasm and respect for our community!

How do I book a class?​

All booking and payment processing are done through our booking platform. Booking opens 7 days prior.

How do I book Childminding?

You must book your class AS WELL as your spot in the childminding class if you would like to utilize this service. Our childminding rates are $1 per child and can be purchased through the studio’s booking platform as well.

Can I share my pass?

No, passes are sold one per person and are non transferrable.

Does my pass expire?

All regular priced passes are set to expire 2 years from the purchase date. This excludes sale/promotional offers, please read the fine print when purchasing.

How does the waitlist work?

We LOVE waitlists- it means our members love this class and time! Please do not be discouraged and add yourself to the waitlist! Plans change and our cancellation policy allows for : more commitment from those who maintain their booking, as well as more opportunity to jump into a class last minute. Please turn your notification settings ON for emails and push notifications as you may be added from the waitlist up to 1 hour prior to the class start time. If you know in advance you will not be able to attend,  we kindly ask that you remove yourself from the waitlist, as you WILL be charged if you do not show up and were added to the class.

What is the Cancellation Policy?

Please view here.